Privacy Policy

Estudio Digital Sur ("we", "our", or "us") is committed to protecting the privacy of those who visit our site and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services. By using our site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you contact us, request information about our services, engage us for services, or use our online platform. The types of personal information we may collect include:

• Contact Information: Such as your name, email address, phone number, and company details.
• Usage Data: Information about how you access and use our site and services, including IP address, browser type, operating system, referral URLs, pages viewed, and the timing and frequency of your visits.
• Technical Data: Information about the devices you use to access our services.
• Information you provide: Any other information you choose to provide to us through forms, communications, or interactions with our service.

We may also collect non-personal information, such as demographic data or aggregated data that does not identify you individually.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services: To deliver the custom software development, mobile and web application development, UI/UX design, IT consulting, and quality assurance services you request.
• Communication: To respond to your inquiries, send you updates, and provide information about our services.
• Improving our services: To understand how our site and services are used and to enhance their features, functionality, and user experience.
• Marketing and promotion: To send you information about our services, news, or events that we think may be of interest to you, where permitted by law or with your consent.
• Legal obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Security: To protect the security and integrity of our site and services and prevent fraud.

We process your information based on lawful bases, including your consent, the necessity to perform a contract with you, compliance with legal obligations, protection of your vital interests, or our legitimate business interests where they do not override your fundamental rights and freedoms.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (such as hosting, analytics, customer support, or marketing assistance). These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency request).
• Business Transfers: In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely destroy or anonymize it.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data. Under the General Data Protection Regulation (GDPR), for example, you may have the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

7. Cookies and Similar Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies for various purposes, including to operate our site, analyze site usage, and remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at our physical address:

Estudio Digital Sur
1547 Calle Italia
Floor 3, Suite 301
Rosario, Santa Fe
S2000KJC
Argentina